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Privacy Policy for Your Helpdesk

Introduction

 

At Your Helpdesk, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.yourhelpdesk.co.uk. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

 

Information We Collect

We collect and process the following data about you:

  • Personal Identification Information: When you fill out enquiry forms on our website, we may collect your name, email address, and phone number.

  • Technical Data: We may also collect your IP address to help with statistical analysis and to enhance our website's security.

 

How We Use Your Information

The information we collect from you may be used in one of the following ways:

  1. To contact you: We use the details provided to respond to your enquiries.

  2. For statistics: Your data helps us to analyze and improve our website.

  3. To provide a better experience: We may use your information to personalize your experience and to understand how our website is used.

 

Data Storage

Our company is hosted on the Wix platform. Wix provides us with an online platform that allows us to provide our services to you. Your data may be stored through Wix’s data storage, databases, and the general Wix applications. They store your data on secure servers behind a firewall. Additionally, we might have your data stored on Microsoft’s secure servers, which are also protected by a firewall.

 

Your Data Protection Rights

If you have submitted personal information through our website and you would like to amend or delete this data, please contact us at:

 

Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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