Your Helpdesk
Your Helpdesk
0333 6660151
If instructed by staff please use the link below
0333 6660151
Your Helpdesk
Your Helpdesk
0333 6660151
If directed by a member of staff use the button below.
0333 6660151
Residential IT Support Services – Tailored for The Home PC or Laptop User
Hello, how is your day going? Maybe you have come across our site because we were recommended by a friend, or maybe you have just found us by chance. Either way, if you are getting frustrated with a computer problem, you are in the right place.
You have a technical problem and you just want it solved, however as a home user, maybe at this point you're having a few thoughts like:
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My problem seems too basic or small to ask for paid help, if I knew how to do it I could probably fix it in 30 seconds.
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It's going to be crazy expensive for a 'quick fix'
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If I phone someone to help me they are going to talk me into using their service even if I feel like I have changed my mind.
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I'm worried that if I agree to the quote, at the end of it they are going to say that it's now going to be more money because they had to spend more time on it.
At your helpdesk, we aim to provide clear and understandable support.
When you contact our helpdesk, we ensure a straightforward and transparent process:
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Phone 0333 6660151 or email support@yourhelpdesk.co.uk
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Give us a description of the type of problem\question you have.
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We may ask you for further information or for a remote link via our system to look at your computer.
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Your job will be banded depending on it's complexity, (our bands start from as low as £15)
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We will quote you the exact price to resolve the issue
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We do the work remotely.
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Once you’re pleased with the work, you can proceed to make the payment.
In the unlikely event your helpdesk cannot resolve the problem, you will pay nothing. We will never change the price once we have started work on your system unless we have advised you at the quote stage that other parts that we cannot see may require changing, although this is normally if physical work is required to be done to the computer.
Some problems may seem to take very little time for us to fix, but this will be due to us using the wealth of technical knowledge we have acquired over the years.
When we say no problem is too small, we mean it. For example:
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I've lost a toolbar\button I used to use in Microsoft Word\Excel\Outlook
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My Son\Daughter needs a M365 package for school but I don't know which one to buy and\or how to buy
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We are trying to play a game through our router firewall but it's not working and I don't know how to configure it.
Contact Us
Phone:
0333 6660151
Address:
Your Helpdesk
Worth Corner Business Centre
Turners Hill Road
Crawley
West Sussex
RH10 7SL
Email:
If you would like any further information, or you would like us to contact you, please email us with your name and contact details or complete the form below and we will come back to you as soon as possible.